Privacy Policy
Effective Date: 2025/11/29
Contents Overview
1
Update History
Version History
v1.02025-02-17
- Initial privacy policy release
- Basic data collection machenism
- Data Protection Measures Details
- Contact information section
- Cookie consent management details
- Data Rights details
2
Data We Collect
Information We Collect
We gather various types of information to provide and improve our services:
| Data Type | Collection Method | Examples |
|---|---|---|
| Personal Information | Direct input | Name, email, phone number |
| Technical Data | Automatic collection | IP address, browser type, device information |
| Usage Data | Cookies & analytics | Page views, service usage patterns |
| Service Data | Service provision | Hardware specs, network configurations |
3
How We Use Information
How We Use Your Information
Your data helps us provide and improve our IT services:
- Service Delivery: Install and maintain IT infrastructure
- Communication: Respond to support requests and service updates
- Security: Detect and prevent technical issues and cyber threats
- Improvements: Analyze service usage to enhance performance
- Legal Compliance: Meet South African regulatory requirements
4
Data Protection
Data Protection Measures
We implement robust security practices compliant with POPIA:
Technical Safeguards
- 256-bit SSL encryption
- Regular security audits
- Secure server infrastructure
Organizational Measures
- Staff privacy training
- Access control policies
- Incident response plan
5
Your Rights
Your POPIA Rights
Under South African law, you have the right to:
1
Access
Request copies of your personal data
2
Correction
Update inaccurate or incomplete information
3
Deletion
Remove data under certain conditions
4
Objection
Opt-out of specific data processing
To exercise these rights, contact our Information Officer at [email protected]
For data requests, contact our DPO at [email protected]
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